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Retail Loyalty Congress

Retail Loyalty Congress

Amsterdam 2019

Every two years, BrandLoyalty organises a private congress. The event is a 2-day experience which involves retail store visits, interactive sessions, masterclasses and key note speakers who are authorities within different fields of expertise. The congress also offers a platform to network and enjoy great dinners and entertainment during the evenings. It is attended by CEOs and CMOs of food retailers from all around the world. Therefore it is a fantastic opportunity to connect with decision makers who have an impact on the way we will shop in the future. This year we will go 'into the deep' on key topics within the food retail industry. Together we'll explore how retailers themselves need to differentiate, by showing insights into what truly matters to the end consumer and what opportunities technology offers today and in the future. 

Paris and Bologna 2018

In 2018 the Retail Loyalty Congress took our guests on a journey of happiness visiting two inspiring locations! Starting in Disneyland Paris, the heart of entertainment, guests were enchanted with the magic that is Disney. Then we moved on to Bologna, Italy, the capital of food, to tantalise taste buds at the world's first food theme park FICO world. Across three days, in two countries, with one congress. 

Toronto 2016

Across three days in October 2016, delegates from all over the world were brought together at the RLC 2016 in Canada. Magnificently staged at the Arcadian Court in Downtown Toronto, BrandLoyalty's congress had a very personal touch. With thought-provoking speakers, engaging masterclasses and insightful retail tours, the Congress took delegates back to the heart of retail success, by revealing insights on how to move a business forward through 'Getting Personal'. 

Barcelona 2015

Exploring the philosophy of 'Give to Get', the 2015 congress explored how reatilers must be willing to give something wothwhile to customers, if they want insights through customer data.  if we want customers’ data, we will have to give them something worthwhile in return. Discover more about this at the RLC 2015. 

Discover more about how to use customer data, mobile solutions and consumer engagement opportunities, join inspiring retail tours and take part in masterclasses that will provide you not only with food for thought, but also with practical suggestions for activating the valuable insights you will take home with you

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Our next Retail Loyalty Congress

24-25 September 2019, Amsterdam 

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