Getting Personal

Retail Loyalty Congress 2016

Retail Loyalty Congress 2016

Toronto, Canada, 3rd - 5th October 2016

In today’s world, where old and new retail formats are rising and declining at a staggering pace, it’s crucial to stay close to your customers - but equally important to stay close to yourself. That’s why we believe that the only way to move your business forward is by ‘Getting Personal’. Big Data and digital tools will help you to dig deeper to find relevant consumer insights and enable you to get personal with your customers – so you can create relevant offers via genuine understanding and 1–to–1 interaction.

In 2016, the RLC headed across the Atlantic, from Europe to North America and landed in Toronto. 


Speaker highlights

In 2016 we had some great showstopping speakers taking to the stage: 

  • Fertik

    Michael  Fertik

    Executive Chairman reputation.com
  • Farinetti

    Oscar  Farinetti

    Founder Eataly
  • Ismail

    Salim Ismail

    Founder Singularity University
  • Lindstrom

    Martin Lindstrom

    World's leader business and culture transformation coach
  • Oliver

    Jamie Oliver

    Celebrity chef and food activist
  • Zander

    Benjamin Zander

    Conductor Boston Philharmonic Orchestra
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