We love happy people

Our people are at the core of our business. Their enthusiasm stimulates our ability to grow. Specialists in our fields, we go above and beyond everyday expectations to make people happy and business better.

All current job openings

> 600 colleagues

20 locations

> 45 nationalities

48% men I 52% women

105 new colleagues joined last year

32 interns joined last year

80% growth in the last 5 years

> 200 colleagues volunteering each year

Starting at BrandLoyalty is only the beginning

We are entrepreneurial and responsible, eager to stay ahead of the curve, anticipating new trends and driving innovation.

Whether we are creating the next playground hype, increasing footfall at one of the world’s top 5 retailers, or ensuring operational excellence, each one of us can create an impact for our clients and their shoppers.

We inspire, create, and collaborate.

We love happy people.

Our continuous development has always fueled our success, and it’s our people who are in the driver's seat, seeking new opportunities and continuing to pursue new destinations.

The BrandLoyalty University (BLU) takes care of developing your relevant business and market knowledge and also offers a wide range of professional and personal development opportunities throughout our people’s career paths. Because starting at BrandLoyalty is only the beginning of your growth and development journey.

The only criteria is smart creativity

We believe that diversity includes - and inclusion empowers.

We have built a place where you feel comfortable bringing the craziest of ideas to the table, a place where innovation is a natural progression. We understand that the most successful teams have the biggest differences, which drives our smart creativity to win big for our clients.

"A company where you can make a positive impact on the lives of millions of people. It makes me smile when my children play with the fun and educational campaigns I’ve created myself." Jens, Head of Brand & Client Marketing

"BrandLoyalty is a place where you can truly be your original self. Where ideas and input are valued and where they invest in development to help you grow!" Maxime, Talent Acquisition Specialist

"At BrandLoyalty I’ve always felt encouraged to challenge the obvious and to show my true colors. It’s a company where being YOU is celebrated every single day." UX Researcher

We’re always looking for talent

Are you up for the challenge of working with 550+ colleagues in 20 locations, spanning 11 time zones?

Consumer Researcher

Netherlands, Den Bosch

Are you ready to join us as a Consumer Researcher? BrandLoyalty is looking for you!As a CX Researcher, you are responsible for being the expert in shopper motivation, journey, and experiences with our solutions. Driven by our motivation to be a consumer-driven organization with a love for happy people, you have a deep curiosity for (general) consumer behavior and preferences regarding our loyalty solutions.One of the core capabilities of Data Analytics & Insights is to thoroughly understand the shoppers of our clients and be their voice within our business. The insights you derive from research, to drive sales and grow our business, help in designing the solutions and their mechanics, strongly supporting a consumer-driven sales approach, while proving and improving the impact of our loyalty solutions.And that is only the beginning! You share these insights into the business with impact, amongst others by leading insights workshops, creating compelling reports and dashboards. You dare to try new things and remain on top of the latest research methods. Building strong relationships with internal and external stakeholders to ensure alignment on insights and analysis required for campaign measurement and CX research is of key importance to this role. Together with the team, you make process, methodology, and tool improvement suggestions to drive operational efficiency and develop stronger ways to demonstrate the impact of our loyalty solutions. What will you do? You plan and execute research projects to enrich the business with a deep understanding of who shoppers are, what drives them, and how they experience our solutions;You know how & when to apply a wide variety of UX and CX research methodologies, to arrive at actionable insights. A broad mix between qualitative and quantitative methods are part of your toolbox;You manage research projects and know how to adapt to shifting priorities based on business needs;You translate the collected data into clear actionable insights and visually attractive reports or dashboards;You work closely with a strong team of CX Researchers, Insights Consultants, and Data Analysts across the (global) offices of BrandLoyalty to reinforce the strategy of the company based on data-driven decision making;You work with internal departments (e.g., Sales, Product Portfolio, Client Marketing) to ensure the optimal fit of our campaigns with shoppers and a strong understanding of shopper behavior;You join internal and external meetings to advise on CX/UX research and present research results to enforce impactful use of insights;You act as an interface between the national sales offices and the Data Analytics & Insights team to support the design & evaluation of loyalty programs and data solutions.

Growth Hacker

Netherlands, Amsterdam

This vacancy pertains to our partner Club Leaf!Do you get excited about making a start-up grow and feel energized by actually seeing that success? You don’t see problems, you see challenges and solutions. Does this sound accurate? Then you might be the Growth Hacker we’re looking for.What are your responsibilities? Putting it simply, Club Leaf is a carbon offsetting app. By using Club Leaf, you can measure your carbon footprint. You can then reduce your footprint with our green tips and challenges. And you can offset your remaining emissions by supporting the very best accredited climate projects around the world. But we’re far more than an app alone. We’re a global community of people that believe in the collective power of individuals to make the world a better place! While we are based in the Netherlands, we are solving a global problem and launching in key markets across Europe and North America in 2022. We would like you to help us achieve this mission. What you will do:Inform and drive the strategy, tactics and optimization on Club Leafs marketing channels (SEA, Display, Social, SEO, etc.);Identify new growth opportunities and pursue them;Collaborate with product to translate customer and product feedback into marketing campaigns and provide input for funnel optimization;Develop and own rigorous testing to continuously increase traffic and improve full-funnel conversion;Measure the effectiveness of paid growth initiatives and devise measurement plans for high-impact marketing programs;Creating, launching and managing multi-channel campaigns and initiatives, to drive organic acquisition, engagement and referrals Collaborate with agencies and other vendor partners Establish and monitor key metrics to measure effectiveness of marketing initiatives and continually optimise to maximize results;Identify and implement new marketing trends, techniques and opportunities.Your goals to achieve:Grow our core metrics (revenue, retention, Daily/Monthly Active Users, ...) week over week on all stages of the funnel;Own the marketing roadmap & build data driven marketing strategies;You will need to make sure our users are the most engaged in the market;We want to make sure anyone who signs up converts into a high value user.

Project Manager

Canada, Toronto

Are you flexible, hands-on and would you like to work for an international company? Join BrandLoyalty as we are hiring a Project Manager* for our office in Toronto!BrandLoyalty delivers innovative, tailor-made loyalty solutions for the world’s leading players within the food retail industry. Our creative loyalty programs enhance the engagement of the consumers to the retailer and we take away any risk for the retailer due to our global scale. *internal job title is Program ManagerYour team and responsibilitiesOur Program Management department is at the center of the business, helping to create happy people, better business. We are looking for a new colleague to join our powerful team of 4 project managers and work closely together with all other departments within BrandLoyalty as well as our clients in successfully running our loyalty programs within the US and Canada. We are specifically seeking a candidate with experience in analyzing and interpreting data (sales reports, Program trends) on one hand, and client facing experience and a commercial mindset on the other hand. You are responsible for giving structure and professional coordination to our loyalty programs, while ensuring operational excellence and costs effectiveness. Your responsibilities will include, but not limited to:Creating projection (CRM data crunch, spend requirement, stamp value, mechanism, participation, product ratios, market RRPs check, collecting quotes for all foreseeable costs, etc);Manage and coordinate internal resources and third parties for the flawless execution of loyalty promotions (in-store marketing materials, supply chain, etc.);Develop a detailed program planning in alignment with sourcing, logistics & client to monitor and track progress for ensuring the projects are delivered on time, within scope, and budget;Risk management and decision making on a daily basis;Successfully establish, manage and maintain the relationship with the client and all stakeholders involved;Supporting on the internal approval process for new sales opportunities;Provide and analyze weekly reporting based on sales, deliveries and stocks;Follow up on projects defined during briefing meeting;Planning and managing the entire client delivery and return process;Coordinating with different departments for requirements of introducing products to local market;Daily contact with client and internal stakeholders on preparation process.

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