Nowadays, shoppers are thirsty for new technology. Therefore retailers are constantly innovating to increase the shopping experience and attract even more loyal store visitors. In this edition of 'Things we see in retail and loyalty', we'll highlight technological advancements at Carrefour France and Amazon, an innovative distribution of stamps, and the largest cashier-less store format to date.
Amazon has opened in Washington area a 25,000 square foot Amazon Fresh store using its cashier-less Just Walk Out technology, which uses overhead cameras and pressure-sensitive shelves to monitor what shoppers put in their carts. It is the first time the easier and faster shopping technology has been used in a full-size store following successful launches in 13 smaller locations. The Just Walk Out technology lets shoppers enter the store by scanning a QR code in the Amazon app, inserting a linked credit or debit card, or scanning their palm. When they finish shopping, they’re automatically billed for their items and receive a digital receipt.
Shopee, the largest eCommerce platform in Southeast Asia, expands to Latin America with launches in Colombia and Chile. Although it's not Shopee's first foray into the market - they already have a presence in Brazil and Mexico - it highlights Latin America's high potential for growth, with the eCommerce market set to reach $98 billion by 2026.
Lowes Foods has joined forces with Bell and Howell's QuickCollect Solutions unit to offer shoppers the option of collecting their online grocery orders from temperature-controlled lockers. Initially targeting office and corporate campus locations, the pickup pilot meets the growing demand for online grocery shopping and convenient contactless delivery.
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Unmanned and automated retail is not our future, it’s our present. Our moonshot was to create a way to distribute stamps and flow-packs even if the shoppers opt for a self-service checkout.Go to case study