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The latest in retail and loyalty, December 2019

Meijer pilots app to help reduce food waste

Meijer is testing Flashfood, a mobile app that helps lessen store-generated food waste by allowing shoppers to buy near-expiring products at a discount. Shoppers select a participating store, shop near-expired items and pay for them directly through the app.

Starbucks to open first mobile-only store

Members of the Starbucks loyalty programme will have streamlined access to their orders in a New York Starbucks. It uses the mobile order & pay feature of the Starbucks mobile app as the primary ordering and payment method for shoppers. After arriving, shoppers can track the progress of their order on a digital status board and pick up their beverage and food items directly from a Starbucks barista.

AR window shopping at Kohl’s

Department store chain Kohl’s is promoting exclusive holiday
merchandise in its first augmented reality (AR) window-shopping
experience on Snapchat. Kohl’s mobile experience gives the
illusion of stepping through a computer-generated portal into
a virtual store, where users can buy real products.

Amazon to open a new grocery store

Amazon is opening a new grocery store in California next year
that would be separate from Whole Foods and Amazon Go.
The confirmation comes after it was reported that Amazon is
looking into creating a new grocery chain that would combine the
aspects of online and traditional shopping. This new store will
have a conventional checkout experience, but it might combine
in-store shopping with online ordering.

Alibaba sets a new Singles Day sales record

Alibaba generated CNY268.4 billion (USD38.4 billion) in just 24 hours of its 2019 Single’s Day shopping festival. This is more than Amazon’s online sales last quarter. The total number of delivery orders also reached a new high, with 24% more orders compared to last year.

Polish retailers ‘go green’

The Carrefour chain has introduced a new format of organic certified food stores to Poland. The first Carrefour BIO store in the country provides a wide and varied offer of approximately 2,500 products, including many new products not available in other chain stores. Polish retailer Bierdronka opened a new eco-friendly store with technological solutions such as wind and solar power, electric charging stations and air-conditioning that operates on natural gasses.

Woolworths trials mini Metro aimed at busy city workers

Woolworths is experimenting with a miniature version of the already compact Metro stores, to serve Sydney’s busy inner-city workers. The concept, called MetroGo, is designed to be the easiest place to pick up healthy meal solutions on the go. Shoppers can pay with the Scan&Go mobile app or credit card.

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