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Senior Supply Chain manager

Are you open to relocation? This position will be located in Tokyo Japan.
You will start onboarding within Brandloyalty Hong Kong and then move to Japan when the onboarding is finished.

BrandLoyalty delivers innovative, tailor-made loyalty solutions for the world’s leading players within the food retail industry. Our creative loyalty programs enhance the engagement of the consumers to the retailer and we take away any risk for the retailer due to our global scale.

As a Senior Supply Chain Manager, you are responsible for managing a team of supply chain managers and also partially running programs yourself. Making sure to give structure and a professional execution to our loyalty programs, while ensuring operational excellence and costs effectiveness.

Duties & Responsibilities

Managing Team

  • Making sure in alignment with team, other seniors and Head of Supply Chain Management & Logistics of that there is a yearly plan with focus areas for the department (on processes, staff and tools), giving it a follow up and guard progress (report / KPI) to achieve goals
  • Give input to the long-term Strategic vision on SCM
  • High involvement and leading role in development of team and individuals in team: recruitment, personal development plan (PDP), reviews and end-year appraisal and also possible relocation
  • Managing holiday planning, workload balance and taking care of back-up
  • Giving input to the yearly departmental budget
  • Challenge continues improvement within team on processes, staff and tools
  • Escalation point for SCM on personal level and on the content of the SCM job
  • Expertise centre on SCM
  • Guard quality and cost effectiveness both in set-up and execution of programs
  • Make sure that the requirements for running programs in the team are being taken care of
  • Making sure to be informed about potential upcoming programs, to ensure enough preparation time

Program Management

  • Program set-up:

-Define program set-up together with other internal stakeholders like Category Managers, Program Managers and Logistics Managers

-Giving input to the standard operating protocol (SOP) per program

  • Running program;

-Place external PO’s

-Create production and shipment planning

-Update and analyse deliveries

-Anticipate on program results

-Responsible for all physical and administrative stock movement within approved schedule

  • Coordinate and report repack, order materials and create manual
  • Efficient and reliable handling of the incoming purchase invoices and outgoing sales invoices
  • Keep close contact with all internal and external stakeholders (suppliers, logistics providers)
  • Analyze operational excellence, advising future solutions and supply chain improvements
  • Create supply chain solutions and visible improvements
  • Complete program evaluation


  • Bachelor’s Degree in Supply Chain Management
  • 5 years+ experience in international SCM: demand and supply planning, production planning, warehousing, sea-, air- and road freight
  • 2 years+ experience in managing a small team preferred
  • Very good understanding of standard office software (MS Office)
  • Experience of SAP systems is an advantage
  • Strong communication and interpersonal skills, fluent in Japanese (verbal and written) and good command of spoken and written in English
  • Strong time-management & analytical skills
  • Problem solving skills with ability to anticipate on, identify and solve problems
  • Pro-active, hands-on mentality and a good team player
  • Fluency in Japanese & English mandatory

What do we offer?

Are you up for the challenge? BrandLoyalty wants you to have fun in your work, contribute to our growth and share the successes with your team/company. This is just a short list of what BrandLoyalty can offer you:

  • Happy people: happy colleagues, happy consumers, happy clients!
  • Personal & professional development opportunities within a multinational growth business.
  • Work a team with 50+ nationalities in over 55 countries around the world.
  • Part of a Fortune 500 company.
  • Exceptional terms of employment, snack and drinks available in the pantry, Friday drinks & paid sick leave.

BrandLoyalty is known for being a diverse & inclusive workplace because we believe that this drives our purpose “Next Generation Happiness” and creates a better future every day for our employees, clients, and partners. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

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