Senior Program Manager

Are you an energetic Project Management professional seeking career advancement in an international and dynamic work environment? Do you enjoy being the go-to person for ensuring all stages of a project/program run flawlessly between all internal stakeholders and the client?

BrandLoyalty delivers innovative, tailor-made loyalty / marketing solutions for the world’s leading players within the food retail industry. Our creative loyalty programs enhance the consumers' engagement to the retailer, and we take away any risk for the retailer due to our global scale. 

Your team and responsibilities

Our Program Management department is at the centre of the business, helping to create happy clients, customers and colleagues. We are looking for a new colleague to join the team in South Africa and who can travel frequently and work closely across all other departments within BrandLoyalty Headquarters.

  • Creating projections (CRM data crunch, spend requirement, stamp value, setup program mechanism, define participation, product ratios, market RRPs check, collecting quotes for all foreseeable costs that are program-related, etc.);
  • Creating a delivery plan and aligning with sourcing, logistics and client;
  • Coordinating with different departments relating to introducing products to the local market;
  • Supporting on the internal approval process for new sales opportunities;
  • Training store staff about the campaign (roadshows, etc.);
  • Follow up on projects defined during briefing meeting;
  • Analyse and provide weekly and monthly program results;
  • Daily contact with the client and internal stakeholders on preparation process;
  • Financial closing and evaluation of loyalty programs.


What qualities do you bring?

  • A Bachelor or University degree;
  • 5+ years of experience in Project Management in relevant industries;
  • Basic understanding of FMCG & a commercial affinity are an asset;
  • Highly analytical and affinity with Logistics
  • Good marketing knowledge with experience in working with advertising agencies
  • An interest in the retail landscape, their operations and focus areas plus a passion for visiting stores to understand the retail business; 
  • Enthusiastic in widening your knowledge about the retail industry/kids marketing and share your knowledge with your colleagues.
  • A flexible problem solver/keen multi tasker, with the ability to anticipate changing circumstances; 
  • Passionate about coordination between all stakeholders [internal and external] from beginning to end, such as; assist with the sales pitch, concept development, program design, implementation, supply chain and final evaluation.
  • An excellent communicator (verbal and written) in English;

What do we offer? 

Are you up for the challenge? BrandLoyalty wants you to have fun in your work, contribute to our growth and share the successes with your team/company. This is just a short list of what BrandLoyalty can offer you:

  • Purpose-driven company: happy people, better business;
  • Personal & professional development opportunities within a multinational growth business;
  • Work with a team of 50+ nationalities in over 55 countries around the world;
  • BrandLoyalty is part of Loyalty Ventures Inc. - a leading provider of tech-enabled data-driven consumer loyalty solutions.
  • Exceptional terms of employment – compensation, on-site gym with personal trainers, healthy daily lunches cooked by an in-house team, and spectacular team gatherings.

BrandLoyalty is known for being a diverse & inclusive workplace because we believe that this drives our purpose “Next Generation Happiness” and creates a better future every day for our people, clients and partners. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression or disability.

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