Project Manager

Are you flexible, hands-on and would you like to work for an international company? Join BrandLoyalty as we are hiring a Project Manager* for our office in Toronto!

BrandLoyalty delivers innovative, tailor-made loyalty solutions for the world’s leading players within the food retail industry. Our creative loyalty programs enhance the engagement of the consumers to the retailer and we take away any risk for the retailer due to our global scale.

*internal job title is Program Manager

Your team and responsibilities

Our Program Management department is at the center of the business, helping to create happy people, better business. We are looking for a new colleague to join our powerful team of 4 project managers and work closely together with all other departments within BrandLoyalty as well as our clients in successfully running our loyalty programs within the US and Canada.

We are specifically seeking a candidate with experience in analyzing and interpreting data (sales reports, Program trends) on one hand, and client facing experience and a commercial mindset on the other hand. You are responsible for giving structure and professional coordination to our loyalty programs, while ensuring operational excellence and costs effectiveness. Your responsibilities will include, but not limited to:

  • Creating projection (CRM data crunch, spend requirement, stamp value, mechanism, participation, product ratios, market RRPs check, collecting quotes for all foreseeable costs, etc);
  • Manage and coordinate internal resources and third parties for the flawless execution of loyalty promotions (in-store marketing materials, supply chain, etc.);
  • Develop a detailed program planning in alignment with sourcing, logistics & client to monitor and track progress for ensuring the projects are delivered on time, within scope, and budget;
  • Risk management and decision making on a daily basis;
  • Successfully establish, manage and maintain the relationship with the client and all stakeholders involved;
  • Supporting on the internal approval process for new sales opportunities;
  • Provide and analyze weekly reporting based on sales, deliveries and stocks;
  • Follow up on projects defined during briefing meeting;
  • Planning and managing the entire client delivery and return process;
  • Coordinating with different departments for requirements of introducing products to local market;
  • Daily contact with client and internal stakeholders on preparation process.


What qualities do you bring?

  • A bachelor’s degree;
  • 2+ years of relevant experience within project management;
  • Excellent verbal and written English and French;
  • Excellent analytical skills with good attention to detail;
  • Commercial mindset;
  • An interest in the retail landscape, their operations and focus areas plus a passion for visiting stores to understand the retail business;
  • Works well under pressure;
  • Strong Project Management and time-management skills with ability to multitask.

What do we offer?

Are you up for the challenge? BrandLoyalty wants you to have fun in your work, contribute to our growth and share the successes with your team/company. This is just a short list of what BrandLoyalty can offer you:

  • Purpose-driven company: happy people, better business;
  • Personal & professional development opportunities within a multinational growth business;
  • Work with a team of 50+ nationalities in over 55 countries around the world;
  • BrandLoyalty is part of Loyalty Ventures Inc. - a leading provider of tech-enabled data-driven consumer loyalty solutions.
  • Exceptional terms of employment – compensation, on-site gym with personal trainers, healthy daily lunches cooked by an in-house team, and spectacular team gatherings.

BrandLoyalty is known for being a diverse & inclusive workplace because we believe that this drives our purpose “Next Generation Happiness” and creates a better future every day for our people, clients and partners. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression or disability.

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