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Operations Analyst

Would you like to be part of an international company that strives for Next Generation Happiness? We're looking for an ambitious Operations Analyst who understands data, someone who is able to ask essential questions to challenge colleagues and likes to work in a commercial environment. Got your attention? Great, we're looking forward to meeting you!

Your team and responsibilities

The Operations analysts work in Operations- Risk Management, Forecasting and Demand Planning team. This team is led by Head of Risk Management, Forecasting and Demand Planning. Together with Commercial Planning team, Operations department reports to the Operations Director.

Our operations department is part of the foundation of our business, where the Operations analyst plays an important role. The RM/FC/DP team is responsible for global program risk management, forecasting and demand planning. The Operations Analyst acts as the analytical and critical counterpart for the program managers on loyalty program execution. The Operations Analyst reviews and approves program forecasts, sales-based analytics, and demand planning.

Next to this the Operations Analyst ensures the numbers in our global sales forecast are accurate and up to date. Each Operations Analyst will have his or her own market(s)/countries to be responsible for.

Job responsibilities

  • Ensure reprojections are optimal to best reflect the interest of both BrandLoyalty and our client
  • Limit (financial, stock) risks in programs
  • Ensure accurate financial forecasting and reporting of our programs
  • Be the bridge between Sales offices and Supply Chain Management to ensure Operations Excellence

Job tasks

  • Review and approve program sales forecasts, delivery schedules and order planning
  • Review weekly program performance data
  • Approve reprojections
  • Identify possible (financial, stock) risks in programs, alert relevant internal stakeholders and push for actions
  • Improve analytic methods and tools


What qualities do you bring?

  • Bachelor or Master’s degree in a relevant field;
  • At least 3+ years experience in related field;
  • Good communication, negotiation and collaboration skills;
  • Strong analytical skills, advanced Excel skill is a must;
  • A critical and objective eye which helps you to challenge stakeholders and make fair decisions;
  • Problem solving - Prioritizing, Decision making;
  • Build strong international relationships;
  • Excellent in English language verbal and written;
  • Experience in a dynamic and commercial role.

What do we offer?

Are you up for the challenge? BrandLoyalty wants you to have fun in your work, contribute to our growth and share the successes with your team/company. This is just a short list of what BrandLoyalty can offer you:

  • Happy people: happy colleagues, happy clients, happy consumers!
  • Personal & professional development opportunities within a multinational growth business.
  • Work with a team of 50+ nationalities in over 55 countries around the world.
  • Part of a Fortune 500 company... with an agile attitude.
  • Exceptional terms of employment – compensation, on-site gym with personal trainers, healthy daily lunches cooked by an in-house team and spectacular team gathering.

BrandLoyalty is known for being a diverse & inclusive workplace because we believe that this drives our purpose “Next Generation Happiness” and creates a better future every day for our employees, clients, and partners. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

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