Account Manager

Your team and responsibilities

This is a pivotal role in (1) retaining and growing the current customer base and (2) implementing and managing client specific loyalty programs for our business in Indonesia.

Besides this, this Account Manager will also:

  • Manage relationship and discussions with C level clients.
  • Have daily interaction with internal and external key stakeholders to implement and manage programs
  • Develop the concept for program mechanics, operational and supply chain procedures, marketing promotional materials and events, data analytics etc.
  • Lead and support program training sessions with client to ensure excellent program execution
  • Generate weekly program reporting, review program performance, forecast and monitor stock availability for program
  • Be responsible for program in-store execution excellence; lead program coordinators to conduct store visits.
  • Provide end program evaluation, customer market survey, data analysis



What qualities do you bring?

  • University degree in Business Administration, Marketing, or other relevant discipline
  • A minimum of 3-5 years of experience in Account Management/Project Management/Marketing (preferably within an international environment)
  • Experience and confident in interacting with and managing C level   
  • Experience with the local market is an advantage
  • Understanding of the retail market is an advantage
  • Fluency in Indonesian and English are required
  • Strong multi-tasking skills with extensive experience in managing projects, timelines and attention to details
  • Problem solving skills with a positive can-do attitude

What do we offer?

Are you up for the challenge? BrandLoyalty wants you to have fun in your work, contribute to our growth and share the successes with your team/company. This is just a short list of what BrandLoyalty can offer you:

  • Happy people: happy colleagues, happy customers, happy clients!
  • Personal & professional development opportunities within a multinational growth business.
  • Work a team with 50+ nationalities in over 55 countries around the world.
  • Part of a Fortune 500 company... with a young & agile attitude.

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