Programme Logistics Manager

As a Programme Logistics Manager you facilitate the execution of loyalty programs for food retailers in a professional and customer orientated way. You will support Sales and Account Management to execute loyalty programs in China. 


Your team and responsibilities

 Pre-Programme Operation:

  • Coordinating the supply chain flow to ensure project timelines are met with program marketing requirements
  • Work with Marketing and Supply Chain team to prepare POS and promotional products for programs
  • Support Logistic Manager to set up logistic and warehousing protocol for programs, such as transportation model, routing, warehouse usage selection and cost control

Specialized Client Support for Programme Execution:

  • Support Operation team on Client stock allocations
  • Planning and managing the entire client delivery and prepare required documents (as stated in the SOP)
  • Closely elaborate with Operations (OPS), Account Management team, Logistics , Supply Chain team and 3PL to enhance delivery efficiency
  • Communicate with clients (especially their logistic, SCM and warehousing) to facilitate the delivery and return process
  • Executing the import and export process, trade compliance, customs regulations, CIQ and documentation in China
  • Problem solving within the logistics and supply chain
  • Participate in OPS, Sales, Account team’s client re-projections and RE-forecasting for program to support on stock allocation
  • Work on SAP in and outbound delivery transaction
  • Work on POS materials delivery for the programs
  • Handle customer service hotline
  • Consolidate customer complaint and reservation records

 Post Programme Management:

  • Managing the client return process & clean-up
  • Program evaluation on Logistic in close contact with OPS, Account Management team, Logistics, Supply Chain Team and 3PL. Analyze logistical issues and together provide solutions for future programs
  • Work on Ad-hoc projects assigned by management



Who are you?

  • Degree in Supply Chain Management or related
  • 5+ years of experience in international logistics and supply chain: warehouse, planning, sea, air and road freight, 3PL, national delivery
  • Experience in working in MNC, can cope with a multi cultures working environment
  • Very good understanding of standard office software (MS Office)
  • Strong communication and interpersonal skills, fluent in English (verbal and written) and good spoken Mandarin and written Chinese
  • Strong time-management skills with ability to multi task
  • Problem solving skills with ability to anticipate to changing circumstances;, identify and solve problems
  • Excellent Coordination skills with good attention to detail
  • Experience of SAP systems is an advantage
  • Pro-active
  • Hands-on and can-do mentality
  • A good team player
  • Less experienced candidate will be considered for Assistant Program Logistics Manager

What do we offer? 

Are you up for the challenge? BrandLoyalty wants you to have fun in your work, contribute to our growth and share the successes with your team/company. This is just a short list of what BrandLoyalty can offer you:

  • Purpose driven company – happy people: happy colleagues, happy customers, happy consumers!
  • Personal & professional development opportunities within a multinational growth business;
  • Work a team with 50+ nationalities in over 55 countries around the world;
  • Part of a Fortune 500 company… with a young & agile attitude:

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